Privacy Policy

1. General Provisions
This personal data processing policy is compiled in accordance with the requirements of Federal Law of 27.07.2006 No. 152-FZ "On Personal Data" (hereinafter referred to as the Personal Data Law) and defines the procedure for processing personal data and measures to ensure the security of personal data taken by PARCELFLOW Technologies - FZCO (hereinafter referred to as the Operator).
1.1. The Operator sets compliance with the rights and freedoms of individuals as its paramount goal and condition for carrying out its activities when processing their personal data, including the protection of the rights to privacy, personal and family secrets.
1.2. This Operator's policy on the processing of personal data (hereinafter - the Policy) applies to all information that the Operator may obtain about visitors to the website https://parcelflow.co.

2. Key Concepts Used in the Policy
2.1. Automated Processing of Personal Data – processing of personal data using computer technology.
2.2. Blocking of Personal Data – temporary cessation of the processing of personal data (except in cases where processing is necessary to clarify personal data).
2.3. Website – a set of graphic and informational materials, as well as computer programs and databases ensuring their availability on the Internet at the network address https://parcelflow.co.
2.4. Information System of Personal Data – a set of personal data contained in databases and ensuring their processing by information technologies and technical means.
2.5. Depersonalization of Personal Data – actions that make it impossible to determine the ownership of personal data to a specific User or other subject of personal data without using additional information.
2.6. Processing of Personal Data – any action (operation) or a set of actions (operations) performed with personal data using automation tools or without using such tools, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
2.7. Operator – a state body, municipal body, legal or natural person, acting independently or jointly with other persons, organizing and/or carrying out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data subject to processing, actions (operations) performed with personal data.
2.8. Personal Data – any information directly or indirectly related to a specific or determinable User of the website https://parcelflow.co.
2.9. Personal Data Allowed by the Subject of Personal Data for Distribution – personal data to which the subject of personal data has granted access to an unlimited number of persons by giving consent to the processing of personal data, allowed by the subject of personal data for distribution in the manner provided by the Personal Data Law (hereinafter - personal data allowed for distribution).
2.10. User – any visitor to the website https://parcelflow.co.
2.11. Provision of Personal Data – actions aimed at disclosing personal data to a specific person or a specific group of persons.
2.12. Distribution of Personal Data – any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or acquainting an unlimited circle of persons with personal data, including the disclosure of personal data in mass media, placement in information and telecommunication networks, or providing access to personal data in any other way.
2.13. Cross-Border Transfer of Personal Data – transfer of personal data to the territory of a foreign state to the authorities of a foreign state, a foreign individual, or a foreign legal entity.
2.14. Destruction of Personal Data – any actions as a result of which personal data are irreversibly destroyed with the impossibility of further restoring the content of personal data in the information system of personal data and/or the material carriers of personal data are destroyed.

3. Basic Rights and Obligations of the Operator
3.1. The Operator has the right to:
— receive from the subject of personal data reliable information and/or documents containing personal data;
— in case of withdrawal by the subject of personal data of consent to the processing of personal data, as well as the submission of a request to cease processing personal data, the Operator has the right to continue processing personal data without the consent of the subject of personal data in the presence of grounds specified in the Personal Data Law;
— independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of obligations provided by the Personal Data Law and regulatory legal acts adopted in accordance with it, unless otherwise provided by the Personal Data Law or other federal laws.
3.2. The Operator is obliged to:
— provide the subject of personal data, at his request, with information regarding the processing of his personal data;
— organize the processing of personal data in accordance with the current legislation of the Russian Federation;
— respond to appeals and requests of subjects of personal data and their legal representatives in accordance with the requirements of the Personal Data Law;
— provide the necessary information to the authorized body for the protection of the rights of subjects of personal data upon the request of this body within 10 days from the date of receiving such request;
— publish or otherwise ensure unlimited access to this Policy on the processing of personal data;
— take legal, organizational, and technical measures to protect personal data from unauthorized or accidental access to them, destruction, modification, blocking, copying, provision, distribution of personal data, as well as from other unlawful actions with personal data;
— cease the transfer (distribution, provision, access) of personal data, cease processing, and destroy personal data in the manner and cases provided by the Personal Data Law;
— fulfill other obligations provided by the Personal Data Law.

4. Basic Rights and Obligations of Personal Data Subjects
4.1. Personal data subjects have the right to:
— receive information related to the processing of their personal data, except in cases provided by federal laws. The information is provided to the personal data subject by the Operator in an accessible form, and it should not contain personal data related to other personal data subjects, except in cases where there are legal grounds for disclosing such personal data. The list of information and the procedure for its receipt are established by the Personal Data Law;
— demand from the operator the clarification of their personal data, their blocking, or destruction in cases where personal data are incomplete, outdated, inaccurate, unlawfully obtained, or are not necessary for the stated purpose of processing, as well as to take measures provided by law to protect their rights;
— set a condition for prior consent when processing personal data for the purpose of promoting goods, works, and services on the market;
— withdraw consent to the processing of personal data, as well as submit a request to cease processing personal data;
— appeal to the authorized body for the protection of the rights of personal data subjects or in court against unlawful actions or inaction of the Operator in the processing of their personal data;
— exercise other rights provided by the legislation of the Russian Federation.
4.2. Personal data subjects are obliged to:
— provide the Operator with accurate information about themselves;
— inform the Operator about the clarification (updating, changing) of their personal data.
4.3. Individuals who provide the Operator with false information about themselves or information about another personal data subject without the consent of the latter bear responsibility in accordance with the legislation of the Russian Federation.

5. Principles of Personal Data Processing
5.1. Processing of personal data is carried out on a legal and fair basis.
5.2. Processing of personal data is limited to achieving specific, predefined, and lawful purposes. Processing of personal data that is incompatible with the purposes of collecting personal data is not allowed.
5.3. The merging of databases containing personal data processed for incompatible purposes is not allowed.
5.4. Only personal data that corresponds to the purposes of their processing is subject to processing.
5.5. The content and scope of processed personal data correspond to the stated purposes of processing. Redundancy of processed personal data in relation to the stated purposes of processing is not allowed.
5.6. When processing personal data, accuracy, sufficiency, and, if necessary, relevance to the purposes of processing personal data are ensured. The Operator takes necessary measures and/or ensures their adoption to delete or clarify incomplete or inaccurate data.
5.7. Storage of personal data is carried out in a form that allows identifying the subject of personal data for no longer than is required by the purposes of processing personal data, unless the storage period of personal data is established by federal law, a contract, a party to which, a beneficiary or a guarantor of which is the subject of personal data. Processed personal data are destroyed or depersonalized upon reaching the purposes of processing or in case of loss of the need to achieve these purposes, unless otherwise provided by federal law.

6. Purposes of Personal Data Processing

• Purpose of processing: Informing the User through sending emails
• Personal data: Last name, first name, patronymic
• Email address
• Phone numbers
• Legal basis: Federal Law "On Information, Information Technologies, and Information Protection" dated 27.07.2006 No. 149-FZ
• Types of personal data processing: Collection, recording, systematization, accumulation, storage, destruction, and depersonalization of personal data
• Sending informational emails to the email address

7. Conditions for Personal Data Processing
7.1. Personal data processing is carried out with the consent of the personal data subject to the processing of their personal data.
7.2. Personal data processing is necessary for achieving the purposes provided by an international treaty of the Russian Federation or by law, for the implementation of functions, powers, and duties imposed by the legislation of the Russian Federation on the operator.
7.3. Personal data processing is necessary for the administration of justice, the execution of a court act, an act of another authority or official subject to enforcement under the legislation of the Russian Federation on enforcement proceedings.
7.4. Personal data processing is necessary for the performance of a contract, where the personal data subject is a party, a beneficiary, or a guarantor, as well as for the conclusion of a contract at the initiative of the personal data subject or a contract where the personal data subject will be a beneficiary or guarantor.
7.5. Personal data processing is necessary for the realization of the rights and legitimate interests of the operator or third parties, or for the achievement of socially significant goals, provided that this does not violate the rights and freedoms of the personal data subject.
7.6. Processing of personal data is carried out when the personal data subject has provided access to an unlimited circle of persons or at their request (hereinafter referred to as publicly available personal data).
7.7. Processing of personal data subject to publication or mandatory disclosure is carried out in accordance with federal law.

8. Procedure for the Collection, Storage, Transmission, and Other Types of Processing of Personal Data
The security of personal data processed by the Operator is ensured by implementing legal, organizational, and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.
8.1. The Operator ensures the integrity of personal data and takes all possible measures to prevent unauthorized access to personal data.
8.2. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to the execution of current legislation or if the personal data subject has given consent to the Operator to transfer data to a third party for the performance of obligations under a civil contract.
8.3. In case of inaccuracies in personal data, the User can update them independently by sending a notification to the Operator at the email address info@parcelflow.co with the subject "Updating Personal Data."
8.4. The processing period of personal data is determined by the achievement of the purposes for which personal data was collected unless a different period is specified by a contract or current legislation.
The User can withdraw their consent for the processing of personal data at any time by sending a notification to the Operator via email to the Operator's email address info@parcelflow.co with the subject "Withdrawal of Consent for Personal Data Processing."
8.5. All information collected by third-party services, including payment systems, communication tools, and other service providers, is stored and processed by these entities (Operators) in accordance with their User Agreement and Privacy Policy. The personal data subject and/or these documents. The Operator is not responsible for the actions of third parties, including the service providers mentioned in this paragraph.
8.6. Prohibitions on the transfer (except for providing access) and processing or conditions for processing (except for obtaining access) of personal data allowed for distribution by the personal data subject do not apply in cases of processing personal data in the state, public, and other public interests defined by the legislation of the Russian Federation.
8.7. The Operator ensures the confidentiality of personal data when processing it.
8.8. The Operator stores personal data in a form that allows identifying the subject of personal data for no longer than is required by the purposes of processing personal data unless the storage period of personal data is established by federal law, a contract, a party to which, a beneficiary, or a guarantor of which is the subject of personal data.
8.9. The termination of the processing of personal data may occur when the purposes of processing personal data are achieved, the expiration of the consent period of the personal data subject, the withdrawal of consent by the personal data subject, or a request to stop the processing of personal data, as well as the identification of the unauthorized processing of personal data.

9. List of actions carried out by the Operator with the obtained personal data
9.1. The Operator performs the collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transmission (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.
9.2. The Operator conducts automated processing of personal data, obtaining and/or transmitting the received information through information and telecommunication networks or without them.

10. Cross-Border Transfer of Personal Data
10.1. Before commencing activities related to the cross-border transfer of personal data, the Operator is obliged to notify the authorized body for the protection of the rights of personal data subjects of its intention to carry out cross-border data transfers (this notification is sent separately from the notification of the intention to process personal data).
10.2. Prior to submitting the above-mentioned notification, the Operator must obtain relevant information from the authorities of the foreign state, foreign individuals, and foreign legal entities to which the cross-border transfer of personal data is planned.

11. Confidentiality of Personal Data
The Operator and other persons who have access to personal data are obligated not to disclose personal data to third parties and not to distribute personal data without the consent of the personal data subject unless otherwise provided by federal law.

12. Final Provisions
12.1. The User can obtain any clarifications on issues related to the processing of their personal data by contacting the Operator via email at info@parcelflow.co.
12.2. Any changes to the personal data processing policy by the Operator will be reflected in this document. The policy is effective indefinitely until replaced by a new version.
12.3. The current version of the Policy is publicly available on the Internet at https://parcelflow.co/privacy/en.